Vauxhall Car Parts are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Vauxhall Car Parts
Nash Works Nash Lane Belbroughton Worcestershire DY9 9TD UK
Making A Purchase
We are a specialist in and have massive stocks of NEW VAUXHALL SPARE PARTS for most Vauxhall models of car and van.
Use the model links at the top of the page to enter the store and browse our On Line catalogue.
Or you can search for a product using the quicksearch box above.
Postage options are either Royal Mail 1st Class or Courier and are viewable from the shopping cart. Email us if you have any special delivery requirements.
Currently we have 14000 parts in our on-line shop. Approximately 75% of which are genuine Vauxhall parts, any parts that are not genuine Vauxhall are indicated with an 'N' at the end of the product code.
You can also email us with any Vauxhall parts query and our experienced staff will help you. We are adding 250 products per month -- so do please remember to re-visit us in the near future.
We accept credit and debit card payment. We take orders for delivery worldwide except North America and Africa.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Please note photos of products are for example only and actual product brand or colour may differ from photo.
|Shipping And Handling Currently we use DPD Parcel service or Royal Mail Post Office. We always attempt to ship same day as order received. Deliveries over 2 Kilos to UK addresses in Highlands + Islands and Northern Ireland may be subject to a delivery surcharge|
|Delivery Schedule We despatch your order ASAP. International orders are generally received in under 5 days.|
|Tax Charges We are not VAT registered|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can phone 01562 731530 or write to us at Vauxhall Car Parts, Nash Works, Nash Lane, Belbroughton, Worcestershire, DY9 9TD, United Kingdom.|
"You" and "your" relates to the natural person reading this document that is: considering purchasing, has purchased from PARTZ STOCK MANAGEMENT or is making an enquiry.
HOW WE USE YOUR PERSONAL DATA
We will use the personal information you supply to us in the course of submitting an order for the purpose of fulfilling that order.
Along with, or instead of, placing an order you may have sent an enquiry to us, in which we will use the information you've provided to respond to and answer the enquiry.
We may contact you by telephone, email or other means in relation to your order, for example: notifying you of delivery status, updating you on stock availability or informing you of changes with the order. You cannot opt out of these communications. We will never combine these communications with marketing promotions that you have a legal right to opt out of.
We may use your data for marketing purposes but will always provide a means for you to opt out. We may occasionally use the data you supplied, in our own Legitimate Interest, to send details of products and services that we believe may be of interest to you. We will never use your data in a way that conflicts with your own legal rights and interests.
If we share information with a third party, such as a payment gateway or delivery company, their use of your data will be limited to the purpose of fulfilling your order.
We will make our reasonable endeavours to ensure that all third parties treat your personal data in a legal and appropriate way.
We endeavour not to transfer the data of EU citizens outside the EU but where we cannot avoid it we will only do so via a third party that have conformed to all of the appropriate EU legislation providing equivalent protection to that if the data was retained within the EU.
WHAT DATA DO WE HOLD?
We hold the personal data that you supplied in the course of placing your order or enquiry.
The data normally consists of: product information, transactional information, fraud checking information, name, address, phone number, email, special delivery instructions, answers from questions in your checkout and potentially other information to ensure the successful completion of your order.
We may hold notes of our communication with you through different channels including, but not limited to: email, live chat, CRM (Customer Relationship Management system) and phone.
We will not seek personal information from you relating to race, religion, political affiliation, trade union membership, sexual orientation, medical or genetic history and we ask you not to provide such information to us under any circumstances.
HOW WE HOLD YOUR PERSONAL DATA
We will retain the personal information you supply to us in the course of submitting an order or an enquiry, for the purpose of fulfilling that order, responding to or processing that enquiry.
If you place an order, we will retain an electronic copy of your invoice data for the period required by HMRC, after which we will delete it.
Your information will be: securely stored on hardware that has limited access to only relevant persons; and on a server maintained by a third party such as a web host. Whether held by us on our hardware, or on our behalf by a third party, it will be kept secure and protected from unauthorised access using all reasonable means.
CO-OPERATING WITH LEGAL AUTHORITIES
If requested, we will pass information about you (and if relevant, your business) to legal authorities who have the legal right to demand such data.
We may use personal data for automated decision making; we may send you emails, notifications or other communication that are tailored to you and based on your purchasing history.
If you have engaged with us, but never placed an order, you may request the complete deletion of your details from our systems. Whether or not you have placed an order, you may request us never to contact you again, and we will comply with your request unless you make a further enquiry with us.
You have a number of rights in addition to those mentioned above, including access to the information ("the right to be informed"). If we process your data for marketing purposes on the basis of your Legitimate Interest, you have the right to object. You also have the right to withdraw your Consent to being marketed to, if you previously gave your Consent.
You have the right to see the data held about you and to receive a copy. You have the right to have any errors corrected. You have the right to ask and be told where your data came from.
You can exercise any of these rights by contacting us using the details below.
You have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe any of your rights are being infringed.
HOW TO CONTACT US
If you have any questions or concerns, please do not hesitate to contact us through our contact us form, or by phone on 01562 731530.
Vauxhall Car Parts do not disclose buyers' information to third parties.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Customer is responsible for cost of returning parts to us.
Parts cannot be returned if we are notified more than 14 days after receiving your order.
We reserve the right to charge a handling fee on any returned or cancelled orders under certain circumstances.